Last updated: 12/02/2026
Introduction
Search Recovery is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Search Recovery provides ethical search and digital strategy services to organisations operating in addiction recovery, mental health, and related sectors.
For the purposes of data protection law, Search Recovery is the data controller responsible for your personal information.
Contact details: Rob Lloyd
Email: rob@search-recovery.com
Business address: 2 Horace Close, Bedford, MK42 0GA
Information We Collect
We may collect and process the following information:
- Name and contact details (email, phone number)
- Business information provided during enquiries
- Website usage data (analytics, cookies)
- Communication records
- Information voluntarily submitted via forms or email
We do not knowingly collect sensitive personal health data unless explicitly provided in a professional context, and we treat such information with heightened care.
How We Use Your Information
We use personal information to:
- Respond to enquiries and provide services
- Communicate about projects or consultations
- Improve our website and services
- Maintain security and prevent misuse
- Meet legal or regulatory obligations
We do not sell personal data or share it for unrelated marketing purposes.
Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Legitimate interest (business communication and service delivery)
- Consent (when you voluntarily submit information)
- Contractual necessity
- Legal compliance
Cookies and Analytics
Our website may use cookies and analytics tools to understand usage patterns and improve performance.
You can manage or disable cookies with our cookie consent manager.
Data Sharing
We may share personal data with trusted service providers who support our operations (e.g., hosting, analytics, email services). These providers are contractually required to protect your information.
We do not transfer data outside the UK unless adequate safeguards are in place.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or meet legal obligations.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
- Lodge a complaint with the ICO
To exercise these rights, contact us using the details above.
Data Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy or your personal data, please contact:
rob@search-recovery.com